About Us

 

NOTICE OF PRIVACY PRACTICES

Dr. Don Steensma, O.D., F.A.A.O.

465 W. Channel Islands Boulevard

Port Hueneme, California 93O41

Privacy Officer is designated as Pearl Garcia, Office Manager

Effective Date: January 22, 2014

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

We understand the importance of privacy and are committed to maintaining the confidentiality of your medical information.  We make a record of the medical care we provide and may receive such records from others.  We use these records to provide or enable other health care providers to provide quality medical care, to obtain payment for services provided to you as allowed by your health plan and to enable us to meet our professional and legal obligations to operate this medical practice properly. We are required by law to maintain the privacy of protected health information, to provide individuals with notice of our legal duties and privacy practices with respect to protected health information, and to notify affected individuals following a breach of unsecured protected health information. This notice describes how we may use and disclose your medical information.  It also describes your rights and our legal obligations with respect to your medical information.  If you have any questions about this Notice, please contact our Privacy Officer listed above.


A.      
How This Medical Practice May Use or Disclose Your Health Information

This medical practice collects health information about you and stores it in a chart [and on a computer][and in an electronic health record/personal health record].  This is your medical record.  The medical record is the property of this medical practice, but the information in the medical record belongs to you.  The law permits us to use or disclose your health information for the following purposes:

  1. Treatment.  We use medical information about you to provide your medical care.  We disclose medical information to our employees and others who are involved in providing the care you need.  For example, we may share your medical information with other physicians or other health care providers who will provide services that we do not provide.  Or we may share this information with a pharmacist who needs it to dispense a prescription to you, or a laboratory that performs a test.  We may also disclose medical information to members of your family or others who can help you when you are sick or injured, or after you die.
  2. Payment.  We use and disclose medical information about you to obtain payment for the services we provide.  For example, we give your health plan the information it requires before it will pay us.  We may also disclose information to other health care providers to assist them in obtaining payment for services they have provided to you.
  3. Health Care Operations.  We may use and disclose medical information about you to operate this medical practice.  For example, we may use and disclose this information to review and improve the quality of care we provide, or the competence and qualifications of our professional staff.  Or we may use and disclose this information to get your health plan to authorize services or referrals.  We may also use and disclose this information as necessary for medical reviews, legal services and audits, including fraud and abuse detection and compliance programs and business planning and management.  We may also share your medical information with our "business associates," such as our billing service, that perform administrative services for us.  We have a written contract with each of these business associates that contains terms requiring them and their subcontractors to protect the confidentiality and security of your protected health information. We may also share your information with other health care providers, health care clearinghouses or health plans that have a relationship with you, when they request this information to help them with their quality assessment and improvement activities, their patient-safety activities, their population-based efforts to improve health or reduce health care costs, their protocol development, case management or care-coordination activities, their review of competence, qualifications and performance of health care professionals, their training programs, their accreditation, certification or licensing activities, or their health care fraud and abuse detection and compliance efforts. 
  4. Appointment Reminders.  We may use and disclose medical information to contact and remind you about appointments.  If you are not home, we may leave this information on your answering machine or in a message left with the person answering the phone.]
  5. Sign In Sheet.  We may use and disclose medical information about you by having you sign in when you arrive at our office.  We may also call out your name when we are ready to see you.
  6. Notification and Communication With Family.  We may disclose your health information to notify or assist in notifying a family member, your personal representative or another person responsible for your care about your location, your general condition or, unless you had instructed us otherwise, in the event of your death.  In the event of a disaster, we may disclose information to a relief organization so that they may coordinate these notification efforts.  We may also disclose information to someone who is involved with your care or helps pay for your care.  If you are able and available to agree or object, we will give you the opportunity to object prior to making these disclosures, although we may disclose this information in a disaster even over your objection if we believe it is necessary to respond to the emergency circumstances.  If you are unable or unavailable to agree or object, our health professionals will use their best judgment in communication with your family and others.
  7. Marketing.  Provided we do not receive any payment for making these communications, we may contact you to give you information about products or services related to your treatment, case management or care coordination, or to direct or recommend other treatments, therapies, health care providers or settings of care that may be of interest to you. We may similarly describe products or services provided by this practice and tell you which health plans this practice participates in. We may also encourage you to maintain a healthy lifestyle and get recommended tests, participate in a disease management program, provide you with small gifts, tell you about government sponsored health programs or encourage you to purchase a product or service when we see you, for which we may be paid. Finally, we may receive compensation which covers our cost of reminding you to take and refill your medication, or otherwise communicate about a drug or biologic that is currently prescribed for you. We will not otherwise use or disclose your medical information for marketing purposes or accept any payment for other marketing communications without your prior written authorization. The authorization will disclose whether we receive any compensation for any marketing activity you authorize, and we will stop any future marketing activity to the extent you revoke that authorization.
  8. Sale of Health Information. We will not sell your health information without your prior written authorization. The authorization will disclose that we will receive compensation for your health information if you authorize us to sell it, and we will stop any future sales of your information to the extent that you revoke that authorization.
  9. Required by Law.  As required by law, we will use and disclose your health information, but we will limit our use or disclosure to the relevant requirements of the law.  When the law requires us to report abuse, neglect or domestic violence, or respond to judicial or administrative proceedings, or to law enforcement officials, we will further comply with the requirement set forth below concerning those activities.
  10. Public Health.  We may, and are sometimes required by law, to disclose your health information to public health authorities for purposes related to:  preventing or controlling disease, injury or disability; reporting child, elder or dependent adult abuse or neglect; reporting domestic violence; reporting to the Food and Drug Administration problems with products and reactions to medications; and reporting disease or infection exposure.  When we report suspected elder or dependent adult abuse or domestic violence, we will inform you or your personal representative promptly unless in our best professional judgment, we believe the notification would place you at risk of serious harm or would require informing a personal representative we believe is responsible for the abuse or harm.
  11. Health Oversight Activities.  We may, and are sometimes required by law, to disclose your health information to health oversight agencies during the course of audits, investigations, inspections, licensure and other proceedings, subject to the limitations imposed by law.
  12. Judicial and Administrative Proceedings.      We may, and are sometimes required by law, to disclose your health information in the course of any administrative or judicial proceeding to the extent expressly authorized by a court or administrative order.  We may also disclose information about you in response to a subpoena, discovery request or other lawful process if reasonable efforts have been made to notify you of the request and you have not objected, or if your objections have been resolved by a court or administrative order.
  13. Law Enforcement.  We may, and are sometimes required by law, to disclose your health information to a law enforcement official for purposes such as identifying or locating a suspect, fugitive, material witness or missing person, complying with a court order, warrant, grand jury subpoena and other law enforcement purposes.
  14. Coroners.  We may, and are often required by law, to disclose your health information to coroners in connection with their investigations of deaths.
  15. Organ or Tissue Donation.  We may disclose your health information to organizations involved in procuring, banking or transplanting organs and tissues.
  16. Public Safety.  We may, and are sometimes required by law, to disclose your health information to appropriate persons in order to prevent or lessen a serious and imminent threat to the health or safety of a particular person or the general public.
  17. Proof of Immunization. We will disclose proof of immunization to a school that is required to have it before admitting a student where you have agreed to the disclosure on behalf of yourself or your dependent.
  18. Specialized Government Functions.  We may disclose your health information for military or national security purposes or to correctional institutions or law enforcement officers that have you in their lawful custody.
  19. Workers’ Compensation.  We may disclose your health information as necessary to comply with workers’ compensation laws.  For example, to the extent your care is covered by workers' compensation, we will make periodic reports to your employer about your condition.  We are also required by law to report cases of occupational injury or occupational illness to the employer or workers' compensation insurer.
  20. Change of Ownership.  In the event that this medical practice is sold or merged with another organization, your health information/record will become the property of the new owner, although you will maintain the right to request that copies of your health information be transferred to another physician or medical group.
  21. Breach Notification. In the case of a breach of unsecured protected health information, we will notify you as required by law. If you have provided us with a current e-mail address, we may use e-mail to communicate information related to the breach. In some circumstances our business associate may provide the notification. We may also provide notification by other methods as appropriate. [Note: Only use e-mail notification if you are certain it will not contain PHI and it will not disclose inappropriate information. For example if your e-mail address is "digestivediseaseassociates.com" an e-mail sent with this address could, if intercepted, identify the patient and their condition.]

B.       When This Medical Practice May Not Use or Disclose Your Health Information


Except as described in this Notice of Privacy Practices, this medical practice will, consistent with its legal obligations, not use or disclose health information which identifies you without your written authorization.  If you do authorize this medical practice to use or disclose your health information for another purpose, you may revoke your authorization in writing at any time.

C.       Your Health Information Rights


Right to Request Special Privacy Protections.  You have the right to request restrictions on certain uses and disclosures of your health information by a written request specifying what information you want to limit, and what limitations on our use or disclosure of that information you wish to have imposed.  If you tell us not to disclose information to your commercial health plan concerning health care items or services for which you paid for in full out-of-pocket, we will abide by your request, unless we must disclose the information for treatment or legal reasons. We reserve the right to accept or reject any other request, and will notify you of our decision.

  1. Right to Request Confidential Communications.  You have the right to request that you receive your health information in a specific way or at a specific location.  For example, you may ask that we send information to a particular e-mail account or to your work address.  We will comply with all reasonable requests submitted in writing which specify how or where you wish to receive these communications.
  2. Right to Inspect and Copy.  You have the right to inspect and copy your health information, with limited exceptions.  To access your medical information, you must submit a written request detailing what information you want access to, whether you want to inspect it or get a copy of it, and if you want a copy, your preferred form and format.  We will provide copies in your requested form and format if it is readily producible, or we will provide you with an alternative format you find acceptable, or if we can’t agree and we maintain the record in an electronic format, your choice of a readable electronic or hardcopy format. We will also send a copy to any other person you designate in writing. We will charge a reasonable fee which covers our costs for labor, supplies, postage, and if requested and agreed to in advance, the cost of preparing an explanation or summary. We may deny your request under limited circumstances.  If we deny your request to access your child's records or the records of an incapacitated adult you are representing because we believe allowing access would be reasonably likely to cause substantial harm to the patient, you will have a right to appeal our decision.  If we deny your request to access your psychotherapy notes, you will have the right to have them transferred to another mental health professional. 
  3. Right to Amend or Supplement.  You have a right to request that we amend your health information that you believe is incorrect or incomplete.  You must make a request to amend in writing, and include the reasons you believe the information is inaccurate or incomplete.  We are not required to change your health information, and will provide you with information about this medical practice's denial and how you can disagree with the denial.  We may deny your request if we do not have the information, if we did not create the information (unless the person or entity that created the information is no longer available to make the amendment), if you would not be permitted to inspect or copy the information at issue, or if the information is accurate and complete as is.  If we deny your request, you may submit a written statement of your disagreement with that decision, and we may, in turn, prepare a written rebuttal. All information related to any request to amend will be maintained and disclosed in conjunction with any subsequent disclosure of the disputed information.
  4. Right to an Accounting of Disclosures.  You have a right to receive an accounting of disclosures of your health information made by this medical practice, except that this medical practice does not have to account for the disclosures provided to you or pursuant to your written authorization, or as described in paragraphs 1 (treatment), 2 (payment), 3 (health care operations), 6 (notification and communication with family) and 18 (specialized government functions) of Section A of this Notice of Privacy Practices or disclosures for purposes of research or public health which exclude direct patient identifiers, or which are incident to a use or disclosure otherwise permitted or authorized by law, or the disclosures to a health oversight agency or law enforcement official to the extent this medical practice has received notice from that agency or official that providing this accounting would be reasonably likely to impede their activities.
  5. Right to a Paper or Electronic Copy of this Notice.  You have a right to notice of our legal duties and privacy practices with respect to your health information, including a right to a paper copy of this Notice of Privacy Practices, even if you have previously requested its receipt by e-mail.

If you would like to have a more detailed explanation of these rights or if you would like to exercise one or more of these rights, contact our Privacy Officer listed at the top of this Notice of Privacy Practices.


D.      
Changes to this Notice of Privacy Practices


We reserve the right to amend this Notice of Privacy Practices at any time in the future.  Until such amendment is made, we are required by law to comply with the terms of this Notice currently in effect.  After an amendment is made, the revised Notice of Privacy Protections will apply to all protected health information that we maintain, regardless of when it was created or received.  We will keep a copy of the current notice posted in our reception area, and a copy will be available at each appointment.  We will also post the current notice on our website.


E.       
Complaints

Complaints about this Notice of Privacy Practices or how this medical practice handles your health information should be directed to our Privacy Officer listed at the top of this Notice of Privacy Practices.

If you are not satisfied with the manner in which this office handles a complaint, you may submit a formal complaint to:

Michael Leoz, Regional Manager Office for Civil Rights U.S. Department of Health and Human Services

90 7th Street, Suite 4-100

San Francisco, CA 94103

Voice Phone (800) 368-1019

FAX (415) 437-8329

TDD (800) 537-7697

  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

The complaint form may be found at www.hhs.gov/ocr/privacy/hipaa/complaints/hipcomplaint.pdf.  You will not be penalized in any way for filing a complaint.

 

I am also a yoga teacher.  I discovered yoga in 2002 and began teaching yoga in 2004.

Yoga can be life-changing.    Try it sometime.

 

The Yoga Channel at Silver Strand beach

Some of our yoga teachers

Dr. Steensma in Parsvkonasana

FAQ

Oxnard - Port Hueneme Optometrist  Dr. Don Steensma 465 W. Channel Islands Blvd, Port Hueneme, CA 805/486-3585

Description: Thorough eye examinations and medical care of the eyes. Eye glasses & contact lenses. Serving the Oxnard - Port Hueneme area and all of Ventura County for 39 years. A doctor that you can trust.

Business Hours: 8:30 am - 5:30 pm  Monday - Friday

Contact: Phone:805/486-3585  FAX:805/4863586  e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Payment: Cash, Check, Traveler's Check, American Express, Discover, MasterCard, Visa, Care-Credit Financing

Is parking available?: Free parking is close to the office front door.

Is there handicap parking & access?: There is a handicap ramp near the front door. Also, the examination room has a special wheelchair adapter allowing a more thorough examination.

Do you provide medical treatment of the eyes?: Yes, we treat most eye conditions.

Do you do thorough eye examinations?: We offer computer vision testing to help provide your best vision and digital photography of the inside of your eyes to help detect early health problems sooner.

Do you treat dry eyes?: We treat more dry eye cases than most other doctors in the area. Most eye doctors are not aware of how common dry eye problems really are.

Do you treat eye allergies?: Yes, we treat ocular allergies. Allergies are very common in our community all year around.

Do you treat eye infections?: Yes, we treat most types of eye infections.

Do you fit most types of contact lenses?: We fit most types of contact lenses including 1-day lenses, toric lenses for astigmatism and bifocal lenses.

What type of contact lenses do you prefer?: We like the complete Acuvue line, including : 1•Day Acuvue® Moist®, 1•Day Acuvue® TruEye® , Acuvue® Oasys®, Acuvue for Astigmatism®, and the Acuvue Bifocal®.

Why is there a contact lens evaluation fee? Contact lens patients require additional testing and monitoring over and above what is done during a routine eye exam. Contact lenses are medical devices and even though they may feel fine, there are health risks that must be taken seriously. In order to renew your contact lens prescription, the doctor performs the following tests on a yearly basis. These procedures are not part of a standard eye exam.

  • Slit lamp microscope examination of the contact lens on the eye to check the lens fit.
  • Slit lamp microscope examination of the cornea, conjunctiva and eyelid tissues, to check the eye health and to look for adverse effects from contact lens wear.
  • Contact lens refraction to determine the correct contact lens prescription power (contact lens prescriptions are different than eyeglass prescriptions).
  • Review new lens designs and materials that may improve comfort and/or health.

Why is there a contact lens fitting or re-fiting fee? There takes a degree of skill and some extra time in determining a proper contact lens fit.  The doctor will evaluate the CL power and fit.  Normally trial contacts are dispensed, and then re-evaluated on follow-up visits.  The fitting fee includes the follow-up visits and any trial lenses required.  If you are new to wearing contact lenses there will also be a contact lens training visit.

Do you carry good quality eye glass frames?: Our optical department carries several lines of quality frames.

What eye glass frames designer lines do you carry?: Some our favorite lines are Calvin Klein, Michael Kors, kate spade, Nine West, Cover Girl, Kenneth Cole, Gant, Timberland, Fossil, Flexon, X Games, Tommy Bahama, Sigrid Olsen, Revlon, Line Art, Roberto Cavalli, Swarovski, Charmant, Tura, Lacoste, Candies, and Harley Davidson.

Do you warranty your frames and lenses? Our frames all have a 1 - 5 year warranty. Anti-scratch coated lenses have a 2 year warranty. If they scratch during that time they will be replaced at no charge.

Can I get a refund on my spectacle lenses after they are ordered? No, spectacle lenses are custom order items. If there is a problem with the prescription the doctor will correct the problem. If you are unable to adapt to special types of lenses, such as progressives, other lens designs can be utilized instead, usually at no extra cost.

Do you provide refractive surgery co-management?: We co-manage refractive surgery with the best surgeons in Ventura County.

Do you provide cataract surgery co-management.?: We co-manage cataract surgery with the best cataract surgeons in Ventura County.

Do you accept VSP Insurance?: We have accepted VSP for 35 years.

Do you accept Medicare?: A large number of our patients have Medicare.

Do you offer financing?: Yes. Care-Credit provides Interest free credit for one year to finance eye care. This is very helpful to many patients.

Where do most of your patients live?: Most of our patients live in the Oxnard - Port Hueneme area but many come from Ventura, Oak View and Camarillo and all over Ventura County.

Awards:

  • 2014 Chosen by the Ventura Star newspaper as the "Winner Favorite Optometrist".
  • 2013 Chosen by the Ventura Star newspaper as the "Winner Favorite Optometrist".
  • 2012 Chosen by the Ventura Star newspaper as the "Winner Favorite Optometrist".
  • 2012 Chosen by the Ventura Star newspaper as a "Best place" to get glasses". 
  • 2011 Chosen by the Ventura Star newspaper as a "Best place" to get glasses".
  • 2011 Port Hueneme Business of the year. Citations by The State Senate, The State Assembly, The Ventura County Supervisors.

Are we all nice people?: Yes we really are!

Does Dr. Steensma want to be your eye doctor?: I sure do! And, I promise that I will take good care of you.

Can I contact the doctor directly?: If you have a question please e-mail me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Oxnard - Port Hueneme Optometry  Dr. Don Steensma 465 W. Channel Islands Blvd, Port Hueneme, CA 805/486-3585

Dr. Steensma offers consulting services to other eye doctors.

When I first started practicing 35 years ago optometric advertising was unethical and illegal.  You would open your office and wait for new patients to find you.  Then there was a period when we all spent small fortunes on yellow page ads and a few more patients would come. We tried Direct-mail and wasted a lot of postage.  Now it's the 21st century and things have really changed.  Most people would rather do a Google search than thumb through a boring yellow page book.  On line you can find the doctors web site, see what he offers and see the benefits to you to go see him. You can easily find reviews of the doctors office written by other patients.  Reviews are huge.  What a satisfied patient has to say about you is 10,000 times more important than what you say about yourself.

Web design:

A strong web presence is critical in growing an optometric practice. My web site brings in new patients to my practice almost every day.   I can help you create a dynamic web site with cool features to attract new patients.

SEO (Search Engine Optimization):

Most optometrists think that all they need for a strong web presence is an attractive website.   Most optometrists do have a website these days, but by itself it will bring in very few new patients. It's like a pretty postcard about you and usually not about the benefits you can give new patients.  SEO is the science of attracting attention to your website.  There are hundreds of things you can do to enhance your website so it does attract attention and more importantly new patients.  And almost all these techniques are free.

I built my first website in 1992.  It was pretty cool.  If you searched for "eye disease", I would pop up on the first page.  I received emails from all over the world asking questions about eye disease and I answered most of them.  But, I never met any of those people and never made a dime for my trouble.

The secret to a patient-finding website is "Local SEO".  I really don't care if I am on the first page of a web search done in New York, Portland or China.  They will never be my patients.  I care an awful lot if someone finds me on page one when searching for "Port Hueneme optometrist", "Oxnard eye doctor" or "Ventura eyecare".  If I'm looking for a pizza in Oxnard I don't want to see listings in New York, just in Oxnard.

I have the number one spot in Google Local search for over a hundred optometric key words and I am in the first 3 listings for a hundred other Google Local key words.  You can find me all over the net.

Promotions:

I can help you create promotions that really work and I don't mean "2 pair of glasses for $29". Those promotions cheapen your value to the patient and are counter productive.  I can show you promotions that enhance your value to the patient as a valued physician.

Techniques:

Videos, patient review videos and web review campaigns are a few of the techniques to find new patients.  I figured it out and can help you.

 

Send me an email if you want more info:   This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Oxnard - Port Hueneme Optometrist     Dr. Don Steensma 465 W. Channel Islands Blvd, Port Hueneme, CA 805/486-3585

In an effort to maintain a high level of patient satisfaction, we survey all patients after they have services provided to them. The following table shows the ratings based on the responses of all patients seen in the previous 90 days.

Our overall rating for the last three years is 98.6%

Here are some of the comments we have received:

 Doctors and office staff are very helpful and friendly !!

It's great that you are still in practice.

Great service ....... again.

Thank you for years of wonderful service!

Everything was great!

Always the best service and friendly and helpful service. Dr. Steensma is the most caring and professional doctor of them all. He's what I wish all doctors would be.

Great staff

Walking into a harmonious business is a rarity. This is not the case with this of office. I always leave welcomed by all. Nice staff!

Overall was a very pleasant experience. The staff are truly what makes this office a cut above the rest. I recently relocated to Oxnard and was told by neighbors/friends only to see Dr. Steensma. Though I didn't get to meet with Dr. Steensma, I was examined by Dr. Ross, seemingly and equally professional. Although I may have not asked enough questions during the exam, by the end of the visit after working with staff, I understood more. Crystal was extremely thorough and very good at her job -- especially as the designer eyewear consultant! I will be returning to this office for my future vision needs.

Keep up the great work. Dr Steensma and all of his staff provide excellent service. I will return for all my eyecare needs in the future!

Thank you

Keep up the good work!

Biggest thing I remember is I showed up there once with a hurting eye. You made the pain go away. I'll never forget that...

Monica was super customer friendly!

GO TEAM!!! YOU ARE GENUINELY FANTASTIC & EXTREMELY HELPFUL!!! THANK YOU, SO VERY MUCH, FOR EVERYTHING!!! MOST SINCERELY, DAN DANIEL L. EHRLER

Keep up the great work!

You're the Best!

I highly recommend you and your office staff to everyone and appreciate the fact that I know my wife and I are getting the best in the business each time we visit.

Excellent as always.

Thanks for always being such a great staff and doctor!

I so appreciate all of you and the good service I receive when I come into your office. I recommend you to all of my friends because you are #1.

Outstanding evaluation and outstanding service by the Staff. Thank you Dr Steensma for the health of both mine and my wife's eye's. Tony Volante

Dr. Steensma truly cares for his patients!

Outstanding evaluation and outstanding service by the Staff. Thank you Dr Steensma for the health of both mine and my wife's eye's. Tony Volante

The appointment was for my daughter and now I can't to go back myself again !!!!

Thank you for the great service.

Thank you for your continuous great service.

EXCELLENT!

Thank you for providing professional eye care in a warm & friendly environment!

Thank you for keeping my eyes in tip top shape!

The Dr. is not only a neighbor and I consider him my friend. He is the best

First time visit with Dr. Steensma,was greeted promptly and in a friendly manner. The waiting time was reasonable, I did have an appointment so it didn't take that long of a wait. I was in the waiting area and first examining room so I di..

Great!! Would highly recommend your business. Loved it!!

An excellent place to go for your vision needs

You guys are the best!

Keep on doing what your are doing

Great service and Dr. Steers a was very knowledgeable and caring.

Thanks to you and your staff. Great office.

Love you guys

Great seeing you all

THANK YOU, ALL, SO VERY MUCH, FOR YOUR PROFESSIONALISM AND GENUINE CONCERN AND CARE ABOUT MY VISION NEEDS!!!!

Is delightful to walk in to your and have the care we need. you guys seems great advocates to patients. Keep up the excellent dedication.

The eye care I receive at Dr. Steensma's office goes above and beyond. I am extremely fortunate to have him as my optometrist.

Thank you for your excellent service from you and your staff. Cindi

You're the very best

Dr. Steensma if a very wonderful doctor. He answers every question you may have in a way that you will understand. He explains very thing he is doing as he goes along. I would never leave him.

It's always a pleasure to visit with Dr. Steensma and his very friendly and efficient staff. Would't think of going to any other eye doctor. The doctor always treats me like I'm special. He explains everything so well there are never any questions from me.

We love you

Doc and office staff are like family. Take the time to make you feel special every year.

You are excellent

Keep doing what you are doing. You all are great. I'll be your patient forever. Thank you.

Thank you for putting up with me.

Hello! My name is Debra Pierson. I'm writing this review in regards to my recent visit to your office. I was extremely pleased with the treatment and service I received from Dr. Steensma and the whole team. I really appreciate all of you for being professional, friendly, and working hard to make sure all of my needs we're met. I would highly recommend your office to anyone. Thanks so much!

I've been a patient of Dr. Steensma's for years. One can tell by his thoroughness and thoughtful explanations that he loves what he does. He is always improving his skills to keep up with whatever is new in his field.

Thanks for being so wonderful!

Thank you so much! I can't wait to get my new glasses! My experience was fabulous!! I will happily recommend Dr Steensma to friends & family! Gratefully, Cheryl L. Powell

YOU guys are the best keep up with the excellent work .Thank you very much

I am looking forward to receiving my glasses in a couple of weeks. It was so wonderful spending the time on fitting to get the right look and feel. You guys are great!

Great Job! Overall, very satisfied.

Thanks for everything, see you next yr! :)

You're awesome!

Facility is clean, Excellent Service.

Thank you for treating me well and respecting my time.

Very thorough and professional

YOU ALL ARE THE BEST!THANK YOU SO MUCH FOR EVERYTHING!

Loved it!! This is what an office should be like.

Your all the best ... your bathroom is the cleanest and well stocked bathroom in the state of california . You guys are pleasent , like its fun having a reason to come into the office and speak with any of Dr. Steensma staff and Dawn is the best , Dawn knows everything and if she doesnt know ,she will fine out ...Dr Steensma really takes such good care of me my mother and hes the best of the best .

Always super satisfied with the service and friendliness of everyone at Dr. Steensma's office. Thank you all.

Dear Dr. Steensma and Staff, As always you and your staff were outstanding. Thank You, Shirley

As a new resident to the area, I found Dr. Steensma and staff to be very friendly and caring throughoout the entire visit. They acknowledged me as a person with a name and not just a new client account number. Dr. Steensma was very thorough and to the point with my review and made sure I really understood my results of the examination. He informed me of things to come, but did not insist or make me feel that I had to come back right away or all was doomed in the short term. Thanx Dr. Steensma and staff for being consumer concious with real people!

Keep up the good work! You are tops!!!!

It is always a pleasure to have my eyes examined by Dr. Steensma. He is thorough, professional, and utilizes all the latest technology in helping my eyes be the best they can be for my benefit. He is trusted, friendly, and a very caring and knowledgeable professional,

I've been seeing Dr. Steensma for about 12 years, and I've always walked out feeling totally satisfied with how I was treated and how the service was.

All of you are great to talk with and your knowledge of what you are doing is very helpful. Thank you for being friendly and professional.

It is always a pleasure to have my eyes examined by Dr. Steensma. He is thorough, professional, and utilizes all the latest technology in helping my eyes be the best they can be for my benefit. He is trusted, friendly, and a very caring and knowledgeable professional,Keep up the good work!

You are tops!!!! I appreciate everyone for their efforts to call me shortly after my appointment time and working me in even though I was late in getting there. Thanx, Russ Holt

Always super satisfied with the service and friendliness of everyone at Dr. Steensma's office. Thank you all.

What more can I say. Always a great pleasure visiting this office

que siempre dios lo bendiga y ayude a mas gente paramantener sus vistas

Thank you for your caring. I am still quite aware of the floaters, but am no longer fearful of what is going to happen. I am informed and very grateful for the time you spent explaining my condition to me - loved the handout on vitreous detachment. I have an appointment with my regular ophthalmologist next Monday, the 28th. It is my yearly exam and I am confident that he will concur with your diagnosis. Once again, thank you for always being there and responding so promptly

es mejor clinica que eh visitado ...

Best ever

OUTSTANDING

Appreciate the years of quality service to the community & looking forward to future interactions. Keep up the good work!

You're the best and I highly recommend you to all!

The friendly and efficient staff make my visits pleasurable. I look forward to my next appt!

Thank you again for helping me with getting the absolute perfect pair of sunglasses!

Excellent examination. Very complete and professional. Thank you Dr. Steensma.

DR. STEENSMA AND HIS STAFF ARE VERY PROFESSIONAL IN THEIR BUSINESS. I WOULD RECOMMEND ANYONE TO HIS OFFICE. MY HUSBAND AND I ARE SO FORTUNATE TO KNOW HIM AND HAVE OUR EYES N HIS HANDS.

Great Staff!!!

I enjoyed meeting all of you and appreciate your kindness. You are a wonderful office. Thank you to Dr Steensma and his staff. Sincerely Diane Flores

Overall a very good, professional, gentle people and really help you

Everybody was GREAT. Best place& service I've had in 50 year's. I will not go any place else. Keep up the excellent quality in service.

Keep doing what you're doing!

Keep up the good work.

I am really grateful for all the help you provided for my Mom. Really it was like a blessing in disguise from God almighty that we visited with you yesterday . We were able to take her to the retinal consultants today and they did inject Lucentis in her eye to stop the bleeding without which God knows what would have happened. I know now that its people like you that God has sent on this earth as Angels for mankind.  I do not have words to thank you for your courtesy & help!  God Bless You

Keep up the excellent service. I was very satisfied with everything. Will always come back. Thank you very much

Don has been my Optometrist for many years. He gives a very thorough eye exam while explaining everything. Don always gives the pros and cons with any recommendation for eye treatment, even glasses verses contacts and other options. There is never any pressure to buy eye wear products from his office, and there is a beautiful array of frames to choose from.

Don's office staff are very friendly, helpful, and well trained by Don. I always feel like family when walking into his office. It's a happy feeling.

I have recommended Don's services to many people over the years and will continue to do so.less

Not only are Dr Don and his staff expert at their jobs, they're great people to be around. We know we are getting the best care for our eyes and recommend Dr Don with compete confidence.

You guys are great!!!

glad i came to your business see vey good now

Thank you for all the great work that you do, truly a very pleasant experience every time.

very good service

thanks for the help again this year! I appreciate your knowledge, warmth and friendliness.

Everything went fine requiring a minimum of my time at your office.

Great experience, friendly staff and welcoming atmosphere. i especially enjoyed the time Don took to show me pictures of my eyes and shared the science and medical challenges. I had fun!

great place and thanks to all of you for your hospitatily.....thanks

The Best Optometry office in town.

Thanks for your attention to my questions.

Dr. Steensma, I always enjoy visits to your office. You have the greatest staff, and of course I have a great time talking and joking around with you all. I completely trust your competency as an optometrist, and value your advice as a friend. I appreciate that you take the time to listen with true concern, to whatever is going on in my life, and don't just treat me as a patient by rushing thru an exam. Thank you for keeping my eyes healthy, thank you for your wonderful staff, but mostly thank you for being a friend.

Keep up the good work you do. It's a pleasure coming in to see you and the girls.

Thank you!

Thank you very much for making the appointment such a pleasant & informative experience for both myself & my granddaughter.

I wouldn't go anywhere else.

So glad you are nearby. I have confidence that I receive the best care.

Great! As always.

thanks Doc for helping me.The girls you have working for you are AWESOME. thanks again

Thanks for getting me in with out an appointment it was much appreciated as I had to get to work in T.O. See you all when my new lenses come in.. Lana

It is always a pleasure coming to you! Thank you for the professionalism and care!

Very satisfied

Always a pleasant experience

Hope you get the other comments from your web site. If not . Let me know and I will write a letter and hand it to you. Thanks, Don and Dee

Excellent care and friendly personnel!

Loved the one on one with Doctor Steensma, all my questions were answered and I wasn't hurried or rushed through the exam. That's something new for me. The Doctor's staff were friendly and also made the whole experience very memorable.

Excellent staff Excellent Doctor Excellent care Thank you

You know I love and appreciate all of you very much. Been with you for quite awhile and will continue because you take such good care of me.

I have trust in you as my family's doctor.

Been there annually for several years now. All is well

Totally pleased!

Don't have any. Everything is great.

Dr. Steesma's staff is very nice. Thanks!

Love ya!!!

I always feel very welcome and well taken care of at your office; like meeting with an long time friend.

You all were great and my kids talk about their new eye doctor to everyone! Thanks for making us feel so comfortable!

Love Dr. Steensma's office!

Wonderful people to work with. From Dr Don on up...

Thanks Doctor!

always a delight to come in and get my eyes exams in your office. I feel like family there. Thank you for the great Care! God Blesses us with special people in our lives and your office is filled with them!

My husband and I are very satisfied with Dr Steensma. He always does and excellent eye exam and he has all of our confidence. He never fails to acknowlege us if we have an appointment or not. Always has a smile, which is rare in this day and age. Great job!

i always feel welcome and comfortable coming into your office. whenever i need an adjustment and my time is limited i have called ahead for the best possible times and i have been taken care of directly. i have also referred a friend.

Looking forward to seeing you the beginning of 2011 for our yearly checkup and checking up on what's been going on this past year. You guys are like family after all these years. C U soon.

Are you kidding? I love this place! Just let me know when you want me to re-do my video spot for your website.

my overall impression was very positive... extremely professional and quality-oriented operation!

For over 20 years we are confident and trust in Don Steenma and his staff to provide comprehensive optometrist eye care and if necessary, referrals to an ophthalmologist.

Very good service and attention to detail. Thanks.

First class organization.

I feel like a special part of your eye care family when I come into your office. It's nice to be treated like a person who matters, not just a customer/patient number such-n-such. Keep up the personal care.

I've had Dr. Steensma for my eye care for 25 yrs. And will not go anywhere else. Im comfortable with the Dr. and his staff. And they are extremely nice and helpful to all my questions. Thank you Dr. Steensma and staff.

I like the new digital internal eye photographs.

We are all very satisfied with the eye care we receive

Great experience!

Luv you guys!! Been going for years and will continue.

My family already goes to you, but I'll certainly refer friends in the area.

Keep up the great work!

I love my eye doctor.

Thank You for making me feel welcome and understanding my interests ahead.

Keep up the great service.

Thanks for giving us a quick appointment and for the geat treatment we received on our first time there.

Your all the best.

Excellent service,staff and overall experience. Highly recommended!

I will recommend you to all persons having eye problem .

Great Office with greatProfessionals...Please keep up your wonderful patient care....

Don has "serviced" my eyes for 30 years or more and he has always been knowledgeable and forthright in diagnosing my needs and recommending treatment.

Thank you for using Care Credit. Without that ability, I would not be able to see the Doctor for my vision needs.

You are all great! Thank you!

EVERYONE IS SO NICE THERE I LOVE GOING BACK!!!

Excellent care and friendly personnel!

Thanks Dr. Steensma for taking care of me and my family.

Thanks for all the nice comments everybody!

#1 Favorite optometrist

Winner of the 2011, 2012, 2013, 2014, 2015, 2016 & 2017 Ventura Star newspaper Readers Choice Contest:

(7 years in a row!)

Winner of the 2015 & 2016 Ventura Reporter "Best of Ventura County":